Expired contract

User-centred research for smaller firms covered by the Online Safety Act

Details

Supplier(s)
Strat7 Limited
Value
£117,845
Duration
7 months
Topic
Market research services
Published
25 July 2024

Tender description

Ofcom requires user-centred research with non-supervised services to uncover the attitudes, knowledge, beliefs and habits of these non-supervised services with regards to compliance of the Online Safety Act and barriers and enablers to them complying. This research will feed into the iterative design and development of both the digital support service and a communications campaign.

Timeline

  1. Completed: Award date14 May 2024
  2. Completed: Award published25 July 2024
    Current notice
  3. Completed: Contract expiry date30 November 2024

About the buyer

The Office of Communications (Ofcom) is the UK's communications regulator, covering broadcasting, telecoms, post and spectrum as a non-departmental public body. Ofcom procures under the Procurement Act 2023 and its own procurement rules. Competitions for its contracts usually run as an Invitation to Tender process, procured directly by Ofcom's own commercial team. Larger opportunities also typically route through Crown Commercial Service frameworks or frameworks hosted by public bodies. Ofcom publishes contract opportunities on Contracts Finder, with higher-value notices appearing on Find a Tender. Awarded contracts appear on Ofcom's own contract register alongside its procurement strategy.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Ofcom's contract awards have been in business services, software and information systems and IT services.

Relevant CPV codes

  • 79310000 · Market research services

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