HO_project_9567 Design, Build, Implement and Support a Prevent Training Portal for the Home Office Homeland Security Group

Tender description

About adding context and requirements test Pre-market engagement Not applicable. Work done so far There is an existing service based on the Tessello platform. Training and supportive materials including delivery deck and facilitator guide (PowerPoints, PDFs) and videos from this service will be reused for the new service. Trainer, learner and PTPL feedback survey questions and knowledge check questions have been created. The content for the skills development modules have been created but the supplier will need to create a platform where this content can be hosted. Which phase the project is in Not applicable Existing team The supplier will need to interface with the internal Home Office Prevent Training team and Home Office DDAT to meet Home Office technical Requirements & Standards. Address where the work will be done The Homeland Security Group teams operate from Marsham Street in Central London. Travel, where necessary shall be to other service user agencies' locations in the UK. Working arrangements Details of working arrangements including location can be finalised on appointment, however typically a 5 day a week is expected. Provide more information about your security requirements: Security Check (SC) Provide more information about your security requirements (optional): All team members involved in the development of the service including 1st/2nd/3rd line support staff must be SC-UK Security Vetted, as minimum or must be willing to meet the requirements to obtain the relevant Home Office SC status. The Home Office will sponsor clearance applications where necessary. Latest start date 2024-10-24 Enter the expected contract length: 2 years Extension period: 1 year Special terms and conditions Standard DOS6 terms and conditions however any IP generated because of projects commissioned by the Authority, shall vest with the Authority. Special terms and conditions Travel expenses are payable for journeys outside the M25 (Greater London) or journeys greater than 10 miles from other base locations, where approved in advance and in line with Home Office Travel policy (subsistence not payable). Special terms and conditions The DDaT Professions rate caps will be applied to all roles at all SFIA levels. Caps will be provided to shortlisted suppliers at RFP stage. Special terms and conditions Potential Providers participating in the Request for Proposal (RFP) stage will need to complete, sign, and return a non-disclosure and ethical walls agreement (NDA) prior to receiving the RFP. Special terms and conditions The Home Office requires the successful provider to sign a “Declaration of Employment Status for Tax” letter confirming that all workers deployed in the delivery of the services are On Payroll employees of the supplier or in the case of independent contractors operate via a FCSA accredited Umbrella Company or PAYE provider. Special terms and conditions The Home Office has a succession planning strategy in place which will mean that certain roles over the period of the contract will be filled and / or replaced by Civil Servants or other in-house Subject Matter Experts (SME) from other contracts. This strategy will be applied as appropriate from the start of service commencement and throughout the life of the contract. (The supplier will be expected to be able to increase or decrease resources as required). The Home Office will give reasonable notice to the supplier ahead of such an eventuality and any requested changes will be Implemented with reasonable notice and via the contractual change control / variation procedure. Whilst the project is in the development phase any changes to contractual support arrangements will be agreed through the appropriate project steering board governance. Write the term or acronym: DDaT Write the term or acronym: F2F Write the term or acronym: HO Write the term or acronym: HSG Write the term or acronym: KPI Write the term or acronym: BAU Explain the term or acronym: Digital, Data and Technology Explain the term or acronym: (Prevent) Face-to-Face Explain the term or acronym: Home Office Explain the term or acronym: Homeland Security Group Explain the term or acronym: Key Performance Indicators Explain the term or acronym: Business as Usual Are you prepared to show your budget details?: No Confirm if you require a contracted out service or supply of resource Contracted out service: the off-payroll rules do not apply Summary of work The supplier is required to provide a training platform for trainers, to support them in providing Prevent training (either face-to-face or virtual) to staff working in sectors covered by the Prevent duty. This includes but is not limited to: education, local authorities, health, Police and criminal justice agencies. As well as providing a platform with access to learning materials to support a trainer in their delivery, the supplier will be required to provide a dedicated feedback feature for trainers, learners and Prevent Trainer Portal Leads to support the business in analysing how successful the training is and for the Home Office to improve the service based on user feedback. The supplier will also need to develop an e-learning feature where 3 skills development modules for trainers can be accessed and passed before trainers have access to resources. Please note the creation of content needed for the skills development module is not in scope, this has already been defined. The platform should also contain a community's feature, which should be an interactive space where trainers can communicate and provide support to each other and share training best practice. The supplier will need to interface with Home Office Commercial, the internal Home Office Prevent Training team and the current suppliers hosting the content for the learning platform. Where the supplied staff will work No specific location (for example they can work remotely) Why the work is being done The aim of Prevent is to stop people from becoming terrorists or supporting terrorism. Prevent is one part of the governments overall counter – terrorism strategy, CONTEST. The aim of Prevent is to: • tackle the ideological causes of terrorism • intervene early to support people susceptible to radicalisation • enable people who have already engaged in terrorism to disengage and rehabilitate Under the Counter Terrorism and Security Act (CTSA) 2015 there is a duty on local authorities, education, health, prisons, probation and police to prevent people from becoming involved in or supporting terrorism. These specified authorities are required to ensure that staff have training that gives them the knowledge and confidence to identity people at risk of becoming involved in terrorism, and to challenge extremist ideas which can be used to legitimise terrorism and are shared by terrorist groups. The training platform will be an optional Home Office resource that organisations can choose to utilise to deliver Prevent training in line with their mandatory requirements. The primary purpose of Prevent training is to increase and improve the quality of Prevent referrals by equipping attendees with the skills to: • Identify potential indicators of radicalisation • Provide guidance on what action to take if these indicators are observed The business problem you need to solve Please refer to the attached document "Prevent Training Portal The business problem you need to solve". First user type: All Users First user type: Trainer First user type: Learner First user type: Prevent Trainer Portal Leads First user type: Home Office Training team Enter more details about this user type: Statutory partners under the prevent duty including local authorities, education, health, prisons, probation and police. Staff within these sectors will either be trainers, learners or Prevent Trainer Portal Leads. To note, learners will not have access to the platform. Enter more details about this user type: Designated Safeguarding Leads, Prevent leads or Prevent co-ordinators working with their sector/organisation who deliver Prevent training. Trainers are not paid for by the Home Office and most trainers deliver training as part of their day-to-day roles. Enter more details about this user type: Staff working in a sector under the Prevent duty in any role, including front -line staff who need to be trained on terrorism and ideologies. Enter more details about this user type: A person who has responsibility for the Prevent training strategy within their sector/ region and becomes the main point of contact. They will lead in identifying, verifying, and inviting trainers within their region / organisation to the portal and responsible for promoting features to ensure effective use. Enter more details about this user type: Will support the supplier in the development of the product and ensuring it aligns with GDS standards and Home Office requirements. Questions and Clarifications 1. Will the supplier be expected to gather/explore requirements in accordance with GDS or have the features set out in the summary of work been validated? Supplier will be expected to gather/ explore requirements in accordance with GDS. Last Updated: 8 July 2024, 11:17 2. Are you expecting the platform to facilitate the organisation of training sessions as well as storing information about the sessions? No we would not expect the platform to facilitate the organisation of training sessions however we would require the platform to know when sessions are taking place as the trainer would input this to feed into the feedback functionality and so there is a requirement for storing of information about the sessions. Last Updated: 8 July 2024, 11:15 3. Are you expecting a full bespoke development or are you open for solutions that build on existing infrastructure? We are open to existing infrastructure if it meets all of the requirements that will be outlined. Last Updated: 8 July 2024, 11:14 4. 2. Will the platform be built within/as an extension of the gov.uk website or other Government/Home Office owned platform? No it will be standalone hosted on a gov.uk domain. Last Updated: 8 July 2024, 11:13 5. 1. How is the service currently hosted and what is the driver behind the requirement? Is currently hosted on an external platform, we would like a bespoke service that we can bring inhouse. Last Updated: 8 July 2024, 11:12 6. Please can you confirm why you want / need a bespoke service when there are G-Cloud offerings that can do this? Due to the nature of the requirements, we require a bespoke solution. Last Updated: 4 July 2024, 11:07 7. Question 3 - Off the Shelf or Bespoke Solution. Can you confirm if you are looking for an off the shelf platform or a supplier to develop a bespoke solution? Answer 3:- Due to the nature of the requirements, we require a bespoke solution. Last Updated: 3 July 2024, 09:26 8. Question 2 - Security Clearance. Are suppliers able to apply for SC following contract award if not enough roles have SC currently? Answer 2:- SC will need to be in place before the work begins. Last Updated: 3 July 2024, 09:24 9. Question 1 - Budget:- Are you able to provide any information regarding Budget? Answer 1:- No we will not be giving budgetary information at this stage. Last Updated: 3 July 2024, 09:22