UK Border Arrivals Survey
Details
- Buyer
- Home Office
- Published
- 29 June 2024
- Submission
- 7 July 2024
- Source
- uk:bravosolution
Tender description
The Home Office requires a supplier with the capability to deliver and aid in the design of a survey which will measure inbound passenger’s perceptions of the UK border and collect demographic data on these passengers for our analysis. The successful supplier will be awarded with a contract for UK BAS for an initial term ending March 31 2025 with the option to extend for a further two years in one year increments to 31 March 2027. Through this contract, the Home Office seeks to track passenger satisfaction and perceptions of security, use findings to inform improvements to customer experience and confidence in UK border security. It will also enable the department to understand public sentiment to changes at the border as we implement transformation programmes
Timeline
- Completed: Tender published29 June 2024Current notice
- Completed: Submission date7 July 2024
About the buyer
Home Office is a central ministerial department, and it buys through its own commercial and procurement function. Border Force, UK Visas and Immigration and HM Passport Office sit within the department. Procurement opportunities are published on the Find a Tender Service, alongside commercial pipeline notices for work still ahead of formal tender. Many IT and digital contracts are advertised through Crown Commercial Service framework agreements. The Jaggaer eSourcing Portal handles the department's tendering activity for suppliers and procurement professionals. Security-sector contracts run through the Joint Security and Resilience Centre, a dedicated procurement route for that work.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Home Office's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@home-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@home-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@home-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@home-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@home-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@home-office.gov |
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