Automated call distribution
Details
- Supplier(s)
- 8X8 UK LIMITED
- Value
- £440,076
- Duration
- 7 years
- Published
- 27 June 2024
- Source
- uk:procontracts
Tender description
Automated call distribution. 8x8 VCC (Virtual Contact Centre)
Timeline
- Completed: Award date1 May 2018
- Completed: Award published27 June 2024Current notice
- Completed: Contract expiry date30 April 2025
About the buyer
London Borough of Lewisham is a local authority run by a directly elected Mayor and Cabinet, and buys through its own dedicated procurement team. A corporate procurement strategy sets out the council's approach to Best Value and social value. The council follows the Procurement Act 2023 and Public Services Social Value Act when awarding contracts.
Over the past 5 years, most of London Borough of Lewisham's contract awards have been in health and social work, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-lewisham.gov |
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