C-012949 - Independent NHS Complaints Advocacy
Details
- Value
- £155,142
- Published
- 21 June 2024
- Submission
- 11 July 2024
- Source
- uk:procontracts
Tender description
The purpose of this contract to provide a person-centred flexible service that will enable and support anyone who wishes to pursue and resolve a complaint about healthcare commissioned or provided by the NHS in England which falls within the prescribed complaints process. It will also support people with a grievance related to any aspect of healthcare that falls under the jurisdiction of the Parliamentary and Health Service Ombudsman (“The Ombudsman”). Advocacy service covers all aspects of the NHS including hospitals, dental, opticians, GPs and work undertaken in private settings funded by the NHS Keywords: advocacy, NHS complaints, complaints, Ombudsman, person centred support
Timeline
- Completed: Tender published21 June 2024Current notice
- Completed: Submission date11 July 2024
About the buyer
Newcastle City Council is the local authority for the city of Newcastle, and runs commissioning and procurement as a single service serving the whole council.
The NEPO Supplier Partnership Programme offers free bid-writing training to local organisations.
Over the past 5 years, most of Newcastle City Council's contract awards have been in construction work, IT services and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@newcastle-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@newcastle-city-council.gov |
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