Heating, Servicing, Maintenance and Repairs
Details
- Buyer
- CHP
- Published
- 17 May 2024
- Submission
- 21 June 2024
- Source
- uk:procontracts
Tender description
The overarching requirement of a new contractor is to provide expertise in the management of CHP heating systems. This will include a range of activities including visiting to diagnose causes however arisen and provide recommendations and solutions to ensure customers are not left without full services. Also taking ownership to liaise with manufacturers and suppliers to resolve warranty defects without the need for CHP to be involved. It is a key requirement that the contractor is acting with the eyes of CHP in all casework to prioritise the customer solution and undertake remedial action wherever possible. The services required by the contract, include but are not restricted to: - Domestic Gas and Non-Gas Appliance Servicing - Commercial Plant Room Servicing - Domestic Heating Repairs - Commercial Heating Repairs - Renewable System Servicing and Repairs - Pump Servicing and Maintenance - Servicing And Maintenance of Solar Panel installations and equipment Keywords: Heating Servicing Maintenance Repairs, Heating
Timeline
- Completed: Tender published17 May 2024Current notice
- Completed: Submission date21 June 2024
About the buyer
CHP is a housing association based in Essex, and merged with Estuary in April 2026 to form Delta Housing. Suppliers also provide an equality and diversity policy and a Modern Slavery Act declaration. Suppliers complete an annual declaration covering links to CHP employees and Board members.
Over the past 5 years, most of CHP's contract awards have been in construction work, software and information systems and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@chp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@chp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@chp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@chp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@chp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@chp.gov |
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