IS Service Helpdesk
Details
- Supplier(s)
- Halo Service Solutions Ltd
- Value
- £57,979.2
- Duration
- 4 years
- Topic
- Helpdesk services
- Published
- 7 May 2024
- Source
- uk:contracts_finder
Tender description
Service Desk provider which allows the TIS, Facilities, CRM, Social Media & Events Teams to provide varying levels of services to our internal colleagues alongside supporting the Triage process and is the main asset register and knowledge base for the organisation.
Timeline
- Completed: Award date4 May 2024
- Completed: Award published7 May 2024Current notice
- Next: Contract expiry date3 May 2028in 2 years
About the buyer
The Department for Environment, Food & Rural Affairs (DEFRA) is a ministerial department that also buys through agencies such as the Environment Agency, the Rural Payments Agency and the Animal and Plant Health Agency. DEFRA also procures goods and services through the Crown Commercial Service. Existing contracts and frameworks set up under the previous procurement regulations remain valid until they expire.
Over the past 5 years, most of DEFRA's contract awards have been in research and development, construction work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-environment-food-rural-affairs-defra.gov |
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