Closed tender

Mental Health Central Access Point (MHCAP) 24/7 Urgent Mental Health Helpline

Details

Value
£2,685,484
Topic
Telephone-answering services
Published
1 May 2024
Submission
31 May 2024

Tender description

Opportunity (open) The MHCAP aims to ensure anyone with an urgent mental health need has telephone access to NHS support, advice and triage. The service provides a 24/7 telephone number for access to urgent mental health support. MHCAP links callers with support workers and LPT clinicians who can assess their needs and advise, support, signpost or refer them directly to the appropriate service. It offers an alternative to attending the emergency department and other services for people with urgent mental health needs. The service has pathways into the LPT Adult Mental Health, CAMHS, MHSOP and Learning Disabilities services To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk Additional information: To express interest and participate in the tender, please register and apply via Atamis e-sourcing portal https://health-family.force.com/s/Welcome. Should Tenderers have any queries, or having problems using the portal, they should contact Helpdesk at: Phone: 0800 9956035 E-mail: support-health@atamis.co.uk

Timeline

  1. Completed: Tender published1 May 2024
    Current notice
  2. Completed: Submission date31 May 2024

About the buyer

Leicestershire Partnership NHS Trust provides mental health, community health and learning disability services in Leicester, Leicestershire and Rutland. The Trust works as a group with Northamptonshire Healthcare NHS Foundation Trust. Enteral feeding was tendered jointly with University Hospitals of Leicester NHS Trust.

Over the past 5 years, most of Leicestershire Partnership NHS Trust's contract awards have been in health and social work, repair and maintenance and medical equipment and pharmaceuticals.

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