Awarded contract

Tenancy Relations Service

Details

Supplier(s)
Hodge Jones and Allen Solicitors
Value
£175,500
Duration
4 years
Topic
Housing services
Published
24 April 2024

Tender description

The Council, through its Housing Needs Service, will carry out an initial assessment of any case where there is a complaint of harassment or illegal eviction. The Council officer will contact all parties to try and mediate and resolve any issues by telephone. If the Council's initial assessment concludes that a case requires ongoing investigation and casework, the case will then be referred to the Service Provider. The Council will carry out its mediation service over the telephone, the purpose of which will be to determine if the matter needs to be referred to the Service Provider. Any harassment/illegal eviction matter will be referred by a Housing Options Officer or Manager by sending an e-mail with brief details of the issue to the Service Provider. This will ensure that a record of every referral made is kept and to monitor the performance of the Service.

Timeline

  1. Completed: Award date8 April 2024
  2. Completed: Award published24 April 2024
    Current notice
  3. Next: Contract expiry date7 April 2028in 17 months

About the buyer

Brent Council is a London borough council and local authority, running procurement through its own in-house corporate Procurement team. Lower-value contracts are generally sourced and managed directly by individual service departments across the council. Larger, higher-value contracts are instead led by the corporate Procurement team. A dedicated local supplier database lists smaller-value opportunities specifically for businesses based in the borough.

Over the past 5 years, most of London Borough of Brent's contract awards have been in health and social work, business services and construction work.

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