Closed tender

SPMP Horizon Replacement

Details

Topic
Billing system
Published
8 April 2024
Submission
8 May 2024

Tender description

Participation is subject to interested parties signing an NDA. Please email procurement@postoffice.co.uk to confirm your interest and receive the NDA for your signature. On signature you will be granted access to the Selection Questionnaire and draft Procurement Documents. Post Office is in the process of replacing its existing EPOS system, known as Horizon. Post Office is building the new system, "New Branch IT" ("NBIT") in house as part of its Strategic Platform Modernisation Programme ("SPMP"). Whilst Post Office is responsible for overall programme management, strategy and architecture it has a requirement to engage with third parties to help create the necessary solution. This procurement therefore is designed to identify and appoint suitable partners to a small panel of providers of such services. Work will be let via mini-competitions within the panels on either a T&M or fixed price dependent on the nature of the work packages.

Timeline

  1. Completed: Tender published8 April 2024
    Current notice
  2. Completed: Submission date8 May 2024

About the buyer

Post Office Ltd is a central public body owned by the Department for Business and Trade. A centralised procurement team at its London headquarters sources goods and services for the whole organisation. Framework agreements under the Procurement Regulations are used where they fit. Suppliers manage live contracts through Web3, the company's supplier platform. Procurement newsletters keep suppliers informed of upcoming opportunities.

Over the past 5 years, most of Post Office Ltd's contract awards have been in business services, IT services and postal and telecoms services.

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Decision makers

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