Awarded contract

Revenue and Benefits Solution

Details

Value
£4,101,757
Duration
7 years
Topic
Software package and information systems
Published
9 April 2024

Tender description

The provision of a comprehensive revenue and benefits solution including citizen self-service functionality and supporting electronic document management. Professional services and ongoing support and maintenance of the solution. Call-off from CCS framework RM6259 Vertical Application Solutions. Initial term is five years with one optional two-year extension available.

Timeline

  1. Completed: Award date1 April 2024
  2. Completed: Award published9 April 2024
    Current notice
  3. Next: Contract expiry date31 March 2031in 4 years

About the buyer

North Yorkshire Council is a unitary local authority formed in April 2023, replacing the former county council and seven district and borough councils. Some contracts run through framework agreements with multiple suppliers, others go to a single provider. Individual purchases are led by service managers and commissioners in each service area.

Over the past 5 years, most of North Yorkshire Council's contract awards have been in transport services, construction work and IT services.

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Decision makers

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