Closed tender

ICGS Helpline Support Services

Details

Value
£480,000
Topic
Helpdesk and support services
Published
11 April 2024
Submission
18 April 2024

Tender description

A contract for the provision of telephone and email telephone support services to investigate complaints of bullying, harassment, and sexual misconduct. Lot 1: An FTS open procedure. Invitation to Tender was issued, and 2 suppliers submitted a tender response.<br/>F14: Notice for changes or addition information 2024/S 000-012158 was published after the initial contract notice.

Timeline

  1. Completed: Tender published11 April 2024
    Current notice
  2. Completed: Submission date18 April 2024

About the buyer

House of Commons is the elected chamber of the UK Parliament, procuring through the Parliamentary Commercial Department, a shared service for both Houses. Smaller or less open competitions run through framework agreements, some set up by the department and some by bodies such as the Crown Commercial Service.

Upcoming larger procurements are flagged through individual pipeline notices.

Over the past 5 years, most of House of Commons's contract awards have been in business services, IT services and architectural and engineering services.

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Decision makers

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