Expired contract

Universal Credit Work Search Review Trial -Blended Channels

Details

Buyer: Department For Work and Pensions (DWP)
Supplier(s): IFF Resarch
Value: £259,957.81
Duration: 1 year
Topic: Research and development services and related consultancy services
Published: 5 March 2024
Source: uk:contracts_finder

Tender description

The aim of this project is to gather evidence on Universal Credit Intensive Work Search (IWS) claimant and staff views and experiences of video and telephone work search review appointments and face-to-face appointments reviews ("blended channels") for claimants in the treatment sites) compared to face-to-face appointments in control sites. The research will help understand if the trial is being delivered according to the policy intent, and it will explore how the intervention works in practice and identify any recurrent operational issues. It will also provide evidence to inform policy decisions about a future national expansion of the trial intervention

Timeline

Completed: Award date5 February 2024
Completed: Award published5 March 2024
Current notice
Completed: Contract expiry date5 June 2025

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Commercial Director	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Procurement Manager	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Category Lead	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Senior Buyer	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov
Contracts Manager	+44 •••• ••••••	••••••••@department-for-work-and-pensions-dwp.gov