GSS24061 - Travel Assistance Centre

Tender description

The final date and time for the submission of bids is Monday 15th April 2024 at 11:00hrs GMT. DO NOT apply directly to the buyer. All tender information MUST be submitted through the Jaggaer eSourcing Portal. Please note that this is a Services Contract. UK Research and Innovation (UKRI) brings together the seven Research Councils (AHRC, BBSRC, EPSRC, ESRC, MRC, NERC, STFC) plus Innovate UK and a new organisation, Research England. UKRI requires a Travel Assistance Centre (TAC) to support UKRI travellers assess and achieve preparedness requirements prior to travel and provides security and medical advice and assistance to travellers when undertaking travel globally. The TAC service provides a resource and support platform for all UKRI travel risk management requirements. This contract is being Established for a term of 3 years + 1 year + 1 year (31st July 2027 with the option to extend for two further years 31st July 2028 and 31st July 2029) Please ensure you review all attached information to ensure a full understanding of this requirement. All attachments can be found within Jaggaer Sourcing Portal. This contract will be awarded based on the evaluation criteria as set out in the RFP document. How to Apply UK Shared Business Services Ltd (UK SBS) will be using the Jaggaer eSourcing Portal for this procurement. To register on the Jaggaer eSourcing portal please use the link https://beisgroup.ukp.app.jaggaer.com/ and follow the instructions to register as a supplier. If you are already registered on the Jaggaer eSourcing Portal and wish to participate in this procurement, please use the link: https://beisgroup.ukp.app.jaggaer.com/. Once you are logged into the system you will be able to locate the Procurement you wish to leave a bid on by clicking the ITTs Open to All Suppliers and searching for the ITT reference number: itt_1460 or search using the procurement reference: GSS24061 Lot 1: Provision of TAC support globally on the following basis: - Full TAC support for all international travellers as per the technical specification, other than those travelling past the gateway points into Antarctica or Arctic regions. - Support for UK travellers with limited provision of travel advice, alerting of threats and use of the track service for check-ins following a national critical incident. - Provision of in-country personnel security support and consultancy service as described in the TAC additional service section.