ScotlandsPeople Website Services
Details
- Supplier(s)
- CACI Limited
- Value
- £6,600,000
- Topic
- Business transaction and personal business software package
- Published
- 7 December 2023
- Source
- uk:find_a_tender
Tender description
The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their ‘Timeline’ functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing. Lot 1: The successful Service Provider for the ScotlandsPeople Website will: Design, develop, robustly test and host a new ScotlandsPeople website that is flexible and pro-active and capable of being developed over the life of the contract to improve the service and service delivery, offering creativity and flexibility in their proposed solution. Transfer existing user account data ensuring users retain access to their user history, transaction history, credit balance, saved searches, saved images and information stored within their ‘Timeline’ functionality. Undertake the design and development of the new service from December 2023 with all testing completed in July 2024 in readiness of the new website service going live on 1 September 2024, ensuring the service to the public is maintained from the Operational Services Commencement date. Widen the customer base and usage through strong positive engagement, publicity and marketing. The ScotlandsPeople website will help develop digital services for NRS in the following ways: Delivery of new record releases online Digital services allow wider access More efficient delivery of service, supporting a shift from paper to digital delivery and develop public dissemination of born-digital records Online access to digitised records allows online sales of certificates and extracts from statutory and other records which increases revenue The services provided will include: Service migration including data and customer accounts, hosting & infrastructure, managing a cloud environment, support services, data & integration, transaction & eCommerce services, website analytics, digital marketing, customer communications.
Timeline
- Completed: Award date4 December 2023
- Completed: Award published7 December 2023Current notice
About the buyer
National Records of Scotland is Scotland's civil registration and statistics agency, and buys as a central government body with its own procurement team. Goods, works and services are acquired through competition wherever possible. Collaborative contracts with fellow public bodies sit alongside routes through Scotland Excel and the Crown Commercial Service. A published Procurement Strategy and annual procurement reports set out these routes for suppliers.
Over the past 5 years, most of National Records of Scotland's contract awards have been in software and information systems, business services and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-records-of-scotland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-records-of-scotland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-records-of-scotland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-records-of-scotland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-records-of-scotland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-records-of-scotland.gov |
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