Awarded contract

Orbis Telephony and Contact Centre

Details

Value
£5,407,583
Duration
4 years
Topic
Software package and information systems
Published
6 December 2023

Tender description

Further competition from CCS NS3 framework, awarding 3 contracts for the 3 Orbis councils (Surrey County Council, East Sussex County Council, Brighton & Hove City Council)

Timeline

  1. Completed: Award published6 December 2023
    Current notice
  2. Completed: Award date12 December 2023
  3. Next: Contract expiry date11 December 2027in 13 months

About the buyer

Surrey County Council buys as a local government organisation, with procurement led by its own Director of Procurement.

Over the past 5 years, most of Surrey County Council's contract awards have been in transport services, architectural and engineering services and business services.

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Decision makers

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