Fat, Oil and Grease (FOG) Reduction Management Services

Tender description

FOG (Fat, Oil and Grease) reduction services: 1. The supply of Commercial and Domestic Field Visits: provision of a network of field operatives to visit clients. 2.Recharge and Litigation Case Management: debt collection services where food service establishments are recharged the costs of cleaning the sewers, and case preparation to support prosecution of non-payers Lot 1: This award is for FOG (Fat, Oil, Grease) reduction services viz: 1. Commercial Field Visits: the provision of a network of field operatives with water industry experience to visit FSEs (Food Service Establishments) to encourage FSEs to catch and divert FOG from entering the network. 2. Recharge and litigation case Management: the provision of cost recovery services where repeat offenders are recharged the costs of cleaning the sewers. For non-payers, prosecution document preparation. 3. Domestic Field visits: the supply of a network of field operatives to visit domestic properties in regions impacted by FOG incidents. 4. Administrative support services: the support services namely customer account management, field management, fleet management and training