Closed tender

CP2452-23 Integrated Adult Social Care Case Management and Finance System

Details

Topic
Software package and information systems
Published
8 November 2023
Submission
31 December 2023

Tender description

Devon County Councils Integrated Adult Social Care Service is seeking a proven Software as a Service Adult Social Care Case Management and Finance system. This will replace the councils use of CareFirst6 and associated systems. Providers will be aware that Devon County Council took the difficult decision to abandon our previous procurement process for a replacement Adult Social Care case management and finance system. Devon County Council would like to better understand the reasons why we received a limited response for our recent procurement exercise and to learn of any barriers to participation that the market perceives. We are planning on re-tendering, taking on board feedback from suppliers to ensure we strike the right balance and would encourage all suppliers with a proven solution, including those who have previously engaged with earlier engagement, to take part. We would really value your feedback and hope that you are able to meet with us. To that end please contact us at adultsc.adultcaresystemsprogramme-mailbox@devon.gov.uk (or through this portal) to arrange a meeting with the project team Keywords: SaaS, Software, Adult Social Care, Case Management, Finance System

Timeline

  1. Completed: Tender published8 November 2023
    Current notice
  2. Completed: Submission date31 December 2023

About the buyer

Devon County Council runs local government services across Devon, and buys as a local authority through procurement specialists based across its eight directorates. The council is also a member of the Devon and Cornwall Procurement Partnership, alongside district councils, colleges and NHS services in the region. Social care and health providers work with a separate Provider Engagement Network and Market Management Team. Prospective providers meet that team to discuss proposals before any contract is issued.

Over the past 5 years, most of Devon County Council's contract awards have been in construction work, transport services and health and social work.

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Decision makers

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