Revenues and Benefits System
Details
- Supplier(s)
- CIVICA UK LIMITED
- Value
- £3,066,751
- Duration
- 7 years
- Published
- 31 October 2023
- Source
- uk:procontracts
Tender description
The contract is for the provision of a software solution to enable Merton to fulfil its statutory duties regarding billing and collection of council tax and business rates, and Civica Open Revenues provides an IT solution to enable the billing, collection and recovery of council tax, business rates, housing benefit overpayments, BID levies and payment of housing benefit, council tax support and other discretionary payments. It also provides a customer portal for residents and businesses to access their accounts and claims. Keywords: Revenues and Benefits System
Timeline
- Completed: Award published31 October 2023Current notice
- Completed: Award date1 November 2023
- Next: Contract expiry date1 November 2030in 4 years
About the buyer
London Borough of Merton is a local authority whose competitive tenders are run by its Commercial Services team. Framework agreements from the Crown Commercial Service, ESPO and YPO are used where appropriate. Quotations below the tender threshold must include one from a local provider or an SME. Merton has also signed the Small Business Friendly Concordat.
Over the past 5 years, most of London Borough of Merton's contract awards have been in construction work, IT services and health and social work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@london-borough-of-merton.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@london-borough-of-merton.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@london-borough-of-merton.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@london-borough-of-merton.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@london-borough-of-merton.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@london-borough-of-merton.gov |
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