Awarded contract

New Housing Call Handling System

Details

Supplier(s)
MaxContact Trivoni Software Ltd
Value
POUND STERLING (GBP) 126,720
Duration
3 years
Published
24 October 2023

Tender description

(Replacement for Rostrvm) Housing Call Handling System via G-Cloud 13

Timeline

  1. Completed: Award published24 October 2023
    Current notice
  2. Completed: Award date24 October 2023
  3. Next: Contract expiry date23 October 2026in 4 weeks

About the buyer

Dudley Metropolitan Borough Council is a local authority for the Black Country, advertising its contract opportunities through the Black Country Business portal. Suppliers register there to receive automated notifications of relevant tender opportunities. Bids and documents are then exchanged securely through the council's InTend e-tendering system. Above-threshold contracts must run for at least 52 days before the closing date, and also appear on Contracts Finder. Certain council directorates keep approved contractor lists, choosing bidders in rotation for specific projects. Most contracts are awarded for a minimum of two to three years, with the option to extend further.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Dudley Metropolitan Borough Council's contract awards have been in construction work, health and social work and business services.

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Decision makers

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