Expired contract

Microsoft Support Services

Details

Supplier(s)
Microsoft Ltd
Value
£146,447
Duration
2 years
Topic
Software support services
Published
25 October 2023

Tender description

Provision of Cloud Technology Premier Support Services across all Microsoft products, providing problem resolution services and reactive and preventative support.

Timeline

  1. Completed: Award date15 December 2021
  2. Completed: Award published25 October 2023
    Current notice
  3. Completed: Contract expiry date14 December 2023

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Every tender is advertised on Atamis, the NHS's single eCommercial system, and larger contracts appear on Find a Tender. Much of this procurement flows through framework agreements and the Crown Commercial Service. Clinical services are commissioned directly or through the Provider Selection Regime. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

Relevant CPV codes

  • 72261000 · Software support services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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