Closed tender

Media Monitoring Services

Details

Value
£600,000
Topic
Data services
Published
25 October 2023
Submission
24 November 2023

Tender description

This contract is for the provision of Media Monitoring Services, more fully described below, to the BBC. The BBC is acting on its own behalf and as an agent of the BBC Group. Any reference in this document to the BBC shall be deemed to include a reference to the BBC Group and constituent entities unless the context requires otherwise. Press Monitoring – monitoring of specified keywords and topics within print content and mainstream news, trade and consumer media including delivery of results and reports to the BBC; Social Media Monitoring – monitoring of verified social media accounts of press, MP’s, opinion formers and influencers and/or relevant hashtags as agreed on a rolling basis, including delivery of results and reports to the BBC, with an expectation that the platforms monitored will evolve as the social media landscape changes during the course of the contract. Human-driven Evaluation and Analysis – the evaluation and analysis of the results of monitoring through human review, including delivery of results and reports to the BBC; and Automated Evaluation and Analysis – automated assessment of the media monitoring results data including delivery of results and reports to the BBC. Lot 1: This contract is for the provision of Media Monitoring Services, more fully described below, to the BBC. The BBC is acting on its own behalf and as an agent of the BBC Group. Any reference in this document to the BBC shall be deemed to include a reference to the BBC Group and constituent entities unless the context requires otherwise. Press Monitoring – monitoring of specified keywords and topics within print content and mainstream news, trade and consumer media including delivery of results and reports to the BBC; Social Media Monitoring – monitoring of verified social media accounts of press, MP’s, opinion formers and influencers and/or relevant hashtags as agreed on a rolling basis, including delivery of results and reports to the BBC, with an expectation that the platforms monitored will evolve as the social media landscape changes during the course of the contract. Human-driven Evaluation and Analysis – the evaluation and analysis of the results of monitoring through human review, including delivery of results and reports to the BBC; and Automated Evaluation and Analysis – automated assessment of the media monitoring results data including delivery of results and reports to the BBC.

Timeline

  1. Completed: Tender published25 October 2023
    Current notice
  2. Completed: Submission date24 November 2023

About the buyer

The British Broadcasting Corporation broadcasts TV, radio and online services across the UK, buying as a central body with its own commercial and procurement team. Framework agreements list approved suppliers across lots covering consultancy, digital design, digital games and broadcast systems. The restricted procedure opens first with a PQQ stage before suppliers reach a full invitation to tender.

Over the past 5 years, most of BBC's contract awards have been in IT services, business services and construction work.

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