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Awarded contract

AWARD NOTICE: TrawsCymru Customer Engagement

Details

Buyer
Transport for Wales
Supplier(s)
TRACSIS RAIL CONSULTANCY LIMITED
Topic
Research consultancy services
Published
17 October 2023
Source
uk:sell2wales

Tender description

CONTRACT AWARD NOTICE Traws Cymru is a series of long-distance routes connecting communities across Wales. TfW is looking to appoint an experienced and competent provider that can undertake research, survey and engagement services with Traws Cymru bus users in order to understand the needs of Traws Cymru bus users. Full details can be found in the Specification document in the additional attachments area.

Timeline

  1. Award date29 September 2023
  2. Award published17 October 2023
    Current notice

About the buyer

Transport for Wales runs and develops the country's rail, bus and active travel networks, buying as a central body with its own procurement and supply chain team. Every tender is advertised on Sell2Wales, the Welsh government's open tendering portal, where registration is free for suppliers. Above-threshold opportunities are also published on the UK government's Find a Tender Service. A dedicated procurement portal now carries every new tender opportunity. Pipeline notices and preliminary market engagement notices give suppliers early sight of contracts still to come. Procurement decisions follow the Procurement Act 2023 and the Procurement (Wales) Regulations 2024.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of Transport for Wales's contract awards have been in business services, construction work and IT services.

Relevant CPV codes

  • 73210000 · Research consultancy services
  • 79310000 · Market research services
  • 79311210 · Telephone survey services
  • 79342310 · Customer survey services
  • 79342311 · Customer satisfaction survey

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Decision makers

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