Closed tender

North Northamptonshire Council Tenant Satisfaction Survey 2023/2024

Details

Value
£40,000
Topic
Postal and telecommunications services
Published
9 October 2023
Submission
25 October 2023

Tender description

North Northamptonshire Council (hereafter referred to as "The Council") invites quotations for the delivery of their first Tenant Satisfaction Survey as a unitary authority. This specification outlines North Northamptonshire Council's requirements for a suitably qualified and experienced organisation to undertake the annual Tenant Satisfaction Measures Survey on behalf of the Council in line with the requirements of the Regulator of Social Housing. The Council are looking to procure an organisation to manage the whole process of conducting a census of all tenants via postal survey for the first year of reporting for 2023/24 performance. The Regulator of Social Housing has introduced the Tenant Satisfaction Measures (TSM) Standard which requires all registered providers of social housing to generate and report on their performance against the TSMs. Please complete and return the documentation by 12.00pm Wednesday 25th October 2023 to Kellie.west@northnorthants.gov.uk. Additional information: This has been added to Contracts Finder by North Northamptonshire Procurement Team. Please complete and return the documentation by 12.00pm Wednesday 25th October 2023 to Kellie.west@northnorthants.gov.uk.

Timeline

  1. Completed: Tender published9 October 2023
    Current notice
  2. Completed: Submission date25 October 2023

About the buyer

North Northamptonshire Council is a unitary local authority that runs procurement through its own dedicated in-house team. Larger contracts are advertised publicly through the government's Find a Tender service once they pass a set value threshold. Suppliers register and submit their bids electronically through the council's e-procurement portal, ProContract. Smaller purchases are sourced through written quotations, with a clear preference for suppliers based locally. Mid-value contracts move through a more formal request-for-quotation process ahead of any public advertising. A public contracts register lists every active agreement the council currently holds with its suppliers.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of North Northamptonshire Council's contract awards have been in construction work, business services and health and social work.

Relevant CPV codes

  • 64000000 · Postal and telecommunications services
  • 73000000 · Research and development services and related consultancy services
  • 75000000 · Administration, defence and social security services
  • 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
  • 85000000 · Health and social work services
  • 98000000 · Other community, social and personal services

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