Closed tender

Humberside Victims Hub - A Service for All individuals Affected by Crime

Details

Value
£3,700,000
Topic
Health and social work services
Published
13 October 2023
Submission
14 November 2023

Tender description

Invitation to Tender Open Process A Victims' Hub Service to provide a single point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways. The overall aim of the service is to enable victims of crime to 'cope and recover' with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Hub Service is to ensure the individual affected by crime receives the most appropriate service for their needs, in the most efficient way. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialist advice, support and assistance as well as improve their health and wellbeing and their experience of the criminal justice system. Lot 1: A Victims' Hub Service to provide a single point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways. The overall aim of the service is to enable victims of crime to 'cope and recover' with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Hub Service is to ensure the individual affected by crime receives the most appropriate service for their needs, in the most efficient way. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialist advice, support and assistance as well as improve their health and wellbeing and their experience of the criminal justice system. Lot 1: A Victims' Hub Service to provide a single point of contact for all individuals affected by crime in the Humberside region. The service will provide initial needs assessments and access to a range of support services through defined support and care pathways. The overall aim of the service is to enable victims of crime to 'cope and recover' with the impact of the crime and to recover from the harm experienced in the shortest possible time. The purpose of the Victims Hub Service is to ensure the individual affected by crime receives the most appropriate service for their needs, in the most efficient way. This may be to offer advice and support within the service or to offer a referral and assessment approach for victims to access specialist advice, support and assistance as well as improve their health and wellbeing and their experience of the criminal justice system.

Timeline

  1. Completed: Tender published13 October 2023
    Current notice
  2. Completed: Submission date14 November 2023

About the buyer

The Police and Crime Commissioner for Humberside is a blue light body that holds Humberside Police's Chief Constable to account for force performance. Framework agreements, including vehicle recovery services, sit alongside these routes. The Commissioner sets Humberside Police's annual budget and the local policing precept.

Over the past 5 years, most of The Police and Crime Commissioner for Humberside's contract awards have been in IT services, software and information systems and construction work.

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