Stale Pre-tender

Soft Market Testing Exercise for the Provision of Merchant Services

Details

Topic
Financial consultancy, financial transaction processing and clearing-house services
Published
28 September 2023

Tender description

The University of Southampton wishes to explore a range of options to meet its need for the provision of Merchant Services through a soft market testing exercise. The University is keen to explore options that may be available in the marketplace and interested parties are invited to complete a questionnaire and attend a Soft Market Testing event. Further details, including the University's high-level requirements, can be found at Section II.2.4. Lot 1: The University is seeking to understand new and emerging innovations that have been made in this sector since out last tender process was undertaken with a primary focus of ascertaining how providers could assist in streamlining our current card payment facilities to allow for more efficient and effective reconciliation and management and aiding the University in achieving PCI DSS Compliance. Improvement to student experience of payment through these channels is also a priority. The University is seeking to develop efficient and cost-effective payment service provisions which will be capable of meeting future market and technological changes, and which will meet, and often exceed user expectations. It is looking to build strong working relationships with an organisation(s) in which it can be confident to deliver tangible value to the University. Potential providers must also be able to integrate with the University's accounting software package (Unit 4 Business World version 7.0/0(10)) to allow the import of data/files and also be compatible with various EPOS/Till systems the University utilises, including Gladstone and Uniware/Upay.

Timeline

  1. Completed: Pre-tender published28 September 2023
    Current notice

About the buyer

University of Southampton is a higher education institution whose procurement team runs tenders and quotations under its own financial regulations. Tenders are advertised through In-Tend, the university's e-tendering system. Many contracts are awarded through framework agreements managed by the Southern Universities Procurement Consortium. Larger opportunities may also appear on Contracts Finder and Find a Tender. Purchasing teams raise orders and requisitions for faculties and professional service groups. Procurement thresholds set the route to market, ranging from a single quotation to a formal tender. Contractors must hold appropriate insurance before work begins.

Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.

Over the past 5 years, most of University of Southampton's contract awards have been in software and information systems, office and computing equipment and architectural and engineering services.

Relevant CPV codes

  • 66170000 · Financial consultancy, financial transaction processing and clearing-house services

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Decision makers

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Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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