Closed tender

FCA Market Research Framework

Details

Value
£6,400,000
Topic
Market research services
Published
7 September 2023
Submission
19 October 2023

Tender description

Panel of suppliers offering a range of market research services, split into Lots Lot Lot A, Specialism 1: Lot A Quantitative Surveys, Specialism 1: Bespoke - Large-scale quantitative sur Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism. Lot A (ii): Lot A Quantitative Surveys, Specialism 2: CATI Omnibus surveys Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism. Lot Lot A, Specialism 3: Lot A Quantitative Surveys, Specialism 3: CAPI Omnibus surveys Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism. Lot Lot A, Specialism 4: Lot A Quantitative Surveys, Specialism 4: CAWI (online omnibus) and Panel sample Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism. Lot Lot B, Specialism 1: Lot B Qualitative Research, Specialism 1: Bespoke qualitative studies Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities). Lot Lot B, Specialism 2: Lot B Qualitative Research, Specialism 2: Bespoke qualitative studies of online Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities). Lot Lot C: Lot C Regulatory Mystery Shopping Market research services carried out through the mystery shopping of financial services providers. Mystery shopping is used by the FCA to ‘observe’ and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA’s rules and regulations in their conduct with consumers. Lot Lot D: Lot D Syndicated Secondary Research Services Market research services involving syndicated subscription-based financial services market research and insight reporting. Lot Lot E, Specialism 1: Lot E Market Research Specialists, Specialism 1: Report Writers A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 2: Lot E Market Research Specialists, Specialism 2: Statistical advice and sampling A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 3: Lot E Market Research Specialists, Specialism 3: Research Designers A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 4: Lot E Market Research Specialists, Specialism 4: Research data analysis A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 5: Lot E Market Research Specialists, Specialism 5: Project Managers A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 6: Lot E Market Research Specialists, Specialism 6: Programme Managers A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot A, Specialism 1: Lot A Quantitative Surveys, Specialism 1: Bespoke - Large-scale quantitative sur Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism. Lot A (ii): Lot A Quantitative Surveys, Specialism 2: CATI Omnibus surveys Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism. Lot Lot A, Specialism 3: Lot A Quantitative Surveys, Specialism 3: CAPI Omnibus surveys Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism. Lot Lot A, Specialism 4: Lot A Quantitative Surveys, Specialism 4: CAWI (online omnibus) and Panel sample Market research quantitative survey services. The survey data collection mode covers CAPI, CATI, CAWI or a combination, depending on the specialism. Lot Lot B, Specialism 1: Lot B Qualitative Research, Specialism 1: Bespoke qualitative studies Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities). Lot Lot B, Specialism 2: Lot B Qualitative Research, Specialism 2: Bespoke qualitative studies of online Market research services involving the use of qualitative or user experience research, either of consumers or businesses (regulated firms or business entities). Lot Lot C: Lot C Regulatory Mystery Shopping Market research services carried out through the mystery shopping of financial services providers. Mystery shopping is used by the FCA to ‘observe’ and assess whether regulated financial services firms, largely retail, are abiding by the regulatory requirements laid down in the FCA’s rules and regulations in their conduct with consumers. Lot Lot D: Lot D Syndicated Secondary Research Services Market research services involving syndicated subscription-based financial services market research and insight reporting. Lot Lot E, Specialism 1: Lot E Market Research Specialists, Specialism 1: Report Writers A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 2: Lot E Market Research Specialists, Specialism 2: Statistical advice and sampling A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 3: Lot E Market Research Specialists, Specialism 3: Research Designers A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 4: Lot E Market Research Specialists, Specialism 4: Research data analysis A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 5: Lot E Market Research Specialists, Specialism 5: Project Managers A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work. Lot Lot E, Specialism 6: Lot E Market Research Specialists, Specialism 6: Programme Managers A range of market research and specialist technical suppliers to provide market research expertise and/or consulting services including the management of market research projects or programmes of work.

Timeline

  1. Completed: Tender published7 September 2023
    Current notice
  2. Completed: Submission date19 October 2023

About the buyer

The Financial Conduct Authority regulates the UK's financial services industry, and buys as a central government body with its own procurement function. Every tender runs through Atamis, the FCA's eTendering portal, with opportunities also advertised on Find a Tender and Contracts Finder. Larger contracts fall under the Public Contract Regulations 2015 once they pass a set threshold. Both pan-government and FCA-tendered framework agreements offer alternative routes to market. A Supplier Code of Conduct, updated in 2022, covers climate change, resilience and data protection standards for suppliers. An ethical procurement standard applies to purchases wherever possible.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Financial Conduct Authority's contract awards have been in IT services, business services and software and information systems.

Relevant CPV codes

  • 79310000 · Market research services

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