Awarded contract

WCC - Local Healthwatch Services within Warwickshire - AWARD

Details

Value
£17,075,660
Duration
5 years
Topic
Health and social work services
Published
4 August 2023

Tender description

Warwickshire County Council (the Council) is seeking a single provider to deliver local Healthwatch services within Warwickshire. Local Healthwatch services exist in every local authority area as an independent organisation with the following six key functions: 1. Gather views and experiences of patients and the public 2. Make these views known, both locally and nationally as appropriate 3. Promote and support involvement in commissioning of health services and provision of care services 4. Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC) 5. Provide advice and information about access to services and support for making informed choices 6. Make known the views and experiences of people to other local Healthwatch organisations and Healthwatch England and provide a steer to help it carry out its role as a national champion 7. Access and refer customers to NHS Complaints Advocacy Services

Timeline

  1. Completed: Award published4 August 2023
    Current notice
  2. Completed: Award date1 November 2023
  3. Next: Contract expiry date31 October 2028in 2 years

About the buyer

Warwickshire County Council buys as a local authority covering Warwickshire. Many goods and services are bought through the Eastern Shires Purchasing Organisation, a regional buying consortium. Bids are scored on cost and quality, and the highest-scoring bidder normally wins the contract.

Over the past 5 years, most of Warwickshire County Council's contract awards have been in software and information systems, health and social work and business services.

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Decision makers

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