Front Office Counter Services (FOCS) Contract
Details
- Supplier(s)
- Post Office Ltd
- Value
- £11,038,394.76
- Duration
- 1 year
- Topic
- Customer services
- Published
- 28 June 2023
- Source
- uk:contracts_finder
Tender description
The purpose of this Contract is to provide Front Office Counter Services (FOCS) by Post Office Limited (POL) on behalf of the DVLA. A 1 year extension to this contract has been awarded and the contract end date is now 31.03.2024
Timeline
- Completed: Award date1 April 2023
- Completed: Award published28 June 2023Current notice
- Completed: Contract expiry date31 March 2024
About the buyer
The Driver and Vehicle Licensing Agency runs driver and vehicle registration services, and buys as a central government agency through a virtual procurement team shared across the Department for Transport family. Much of its buying follows Cabinet Office guidance and pan-government arrangements for office solutions, temporary staff, travel and uniforms. Strategic contracts cover categories such as ICT, telephony, estates, print and mail, and enforcement work like wheel-clamping.
Over the past 5 years, most of Driver and Vehicle Licensing Agency's contract awards have been in IT services, software and information systems and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@driver-and-vehicle-licensing-agency.gov |
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