Speak Up Helpline
Details
- Supplier(s)
- Social Enterprise Direct
- Value
- £161,088
- Duration
- 1 year
- Topic
- Business services: law, marketing, consulting, recruitment, printing and security
- Published
- 1 June 2023
- Source
- uk:contracts_finder
Tender description
The Department of Health and Social Care looked to appoint a competent provider to deliver a signposting Speak up helpline and online tool for NHS and social care workers. Contract term: 12 months with the option to extend for up to 24 months in 12 month periods. Estimated contract value (including extensions): £161,088 (excl. VAT). This equates to £53,696 (excl. VAT) per year (providing all extensions are exercised). The opportunity was available on the DHSC Atamis eTendering System, along with all the tender documentation.
Timeline
- Completed: Award published1 June 2023Current notice
- Completed: Award date1 June 2023
- Completed: Contract expiry date31 May 2024
About the buyer
The Department of Health and Social Care sets health and social care policy for England, and buys as a central healthcare organisation through contracts tiered by value. Suppliers register on Atamis, the department's e-tendering portal, to see live opportunities. Larger contracts also appear on Find a Tender once government thresholds are passed. Much of this procurement flows through framework agreements and the Crown Commercial Service. Every contract carries a 30-day payment term under the Procurement Act 2023.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of the Department of Health and Social Care's contract awards have been in business services, IT services and health and social work.
Relevant CPV codes
- 79000000 · Business services: law, marketing, consulting, recruitment, printing and security
- 79512000 · Call centre
- 79990000 · Miscellaneous business-related services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-of-health-and-social-care.gov |
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