Expired contract

CA10964 - City of Wolverhampton College Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS)

Details

Value
90,000
Duration
3 years
Topic
Telephone connections
Published
11 May 2023

Tender description

City of Wolverhampton College is looking for services for the following Contact Center as a Service (CCaaS) and Unified Communications as a Service (UCaaS). Unified communications products and related services that integrate several messaging and/or voice/video/data applications together and present user access (including reporting aspects) of such tools via a common interface. This will include the technology, equipment and solutions that may be required in the delivery of the Primary Services, including but not limited to: design, survey, build, management, support and maintenance services, access realtime and non-real time communication services, fixed and/or mobile voice services, email and messaging, paging, alerts, collaboration tools and integration services and training. To access this competition: Registered: Login to https://suppliers.multiquote.com and view the opportunity CA10964. Not registered: Visit https://suppliers.multiquote.com then register and quote CA10964 as the reason for registration. Any queries please contact MultiQuote on 0151 482 9230.

Timeline

  1. Completed: Award date1 November 2022
  2. Completed: Award published11 May 2023
    Current notice
  3. Completed: Contract expiry date31 October 2025

About the buyer

City of Wolverhampton College is a further education college in Wolverhampton. The college has run a framework for temporary and permanent staffing. Works tenders have covered kitchen and toilet refits at the Wellington Road campus. Past tenders have also sought waste management, occupational health and website services.

Over the past 5 years, most of City of Wolverhampton College's contract awards have been in business services, construction work and software and information systems.

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Decision makers

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