Expired contract

Conference Platform and Tech Support for Historic England - AWARD

Details

Supplier(s)
iVent
Value
£43,062
Duration
9 months
Topic
IT services: consulting, software development, Internet and support
Published
11 April 2023

Tender description

We need tech support o To configure the platform o To put all the info on the platform o To test email notifications etc. o To test the links from our internal systems to the platform o To run the reports for us (or provide guidance for us to do this) o To check GDPR compliance - help with the GPDR report needed o To check and ensure that staff can get onto the platform o To check any potential browser problems in case they can't o To ensure HE's 3rd party Service Desk understands the most common problems and can help people overcome them or provide a help desk themselves We need a tech host o Who understands the platform and has hosted large events on it o Who knows the most common faults that can happen when people can't get in or get thrown out and what to do in these situations o To do a tech rehearsal with the project team, event hosts and all the speakers o To tech host all virtual events (we will provide the content hosts who run the sessions, introduce speakers, instruct breakout rooms etc) o Ensure the platform works o Help people who can't get onto the platform o Help the speaker to share slides o Put people into breakout rooms

Timeline

  1. Completed: Award published11 April 2023
    Current notice
  2. Completed: Award date17 April 2023
  3. Completed: Contract expiry date16 January 2024

About the buyer

Historic England is the government's statutory adviser on the historic environment, and buys as a non-departmental public body sponsored by the Department for Culture, Media and Sport. Operational departments manage their own procurements, backed by a central Procurement Team that oversees compliance. Central framework arrangements set up by the Government Commercial Agency or individual departments cover much of this procurement.

Over the past 5 years, most of Historic England's contract awards have been in business services, IT services and research and development.

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