Expired contract

Leadership Academy Support Ticketing Platform

Details

Supplier(s)
HelpScout
Value
£51,831.15
Duration
1 year
Topic
Helpdesk and support services
Published
3 January 2023

Tender description

A web-based incident/ticket management system to handle support tickets for Leadership Academy programmes & offers.

Timeline

  1. Completed: Award published3 January 2023
    Current notice
  2. Completed: Award date5 January 2023
  3. Completed: Contract expiry date4 January 2024

About the buyer

NHS Arden and Greater East Midlands Commissioning Support Unit is an NHS commissioning support unit providing strategic and transactional procurement services to integrated care boards, NHS trusts and NHS England. Regulated procurements are run on behalf of those customers, including the publication of tender notices. Procurement support for NHS England is delivered under a lead provider model with three partner CSUs.

Over the past 5 years, most of NHS Arden and Greater East Midlands Commissioning Support Unit's contract awards have been in software and information systems, business services and IT services.

Relevant CPV codes

  • 72253000 · Helpdesk and support services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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