DAO New Qualification Management System (QMS)

Tender description

The Defence Awarding Organisation (DAO) requires a digitalised qualification management system (QMS) to improve efficiency, reduce regulatory risk and grow capacity to meet increasing Defence demand. The awarding organisation (AO) landscape is moving from physical printed certification to digital certificates and the regulatory burden is increasing, resulting in the DAO requiring stronger compliance processes across its centres; otherwise, DAO risk the chance of regulatory sanction. Consequently, to help future proof, and reduce risk, DAO requires a QMS that provides: - Governance control - Qualification development and management - Centre control - Digital certification The requirement is for a new scalable DAO QMS, to support the existing DAO portfolio of 123 regulated qualifications, with freedom to expand, managed across 32+ active DAO centres and awarding qualifications to 20-30k+ learners per year. The system it is to: Provide a QMS which has capability to undertake: a. Governance control of DAO. Ability to demonstrate proven compliance against all GCoR and link all processes to regulatory position. b. Regulated qualification (iaw Regulated Qualification Framework (RQF)) development and management. Functionality to manage the development of new qualifications and manage existing qualifications. c. Awarding Centre (AC) management and control. Ability to manage and control of all ACs, for compliance, including centre details, staff contacts, satellite sites, IQAs, Assessors, through-put, risk and compliance status, outstanding actions, malpractice, conflict of interest, Reasonable adjustments, appeals and sanctions. d. Digital certification. Provide a digitalised solution with an eCertification capability, with QR code, to ensure greater control and security; and functionality for DAO to print learner qualification certificates.