SolarWinds Renewal
Details
- Supplier(s)
- PROSPERON NETWORKS LTD
- Value
- £32,000
- Duration
- 2 years
- Topic
- Support equipment
- Published
- 9 December 2022
- Source
- uk:contracts_finder
Tender description
SolarWinds maintenance renewal service (on-going support). The service provides IT management software to manage both on-premise and cloud infrastructures and applications to better understand the health and performance of those services, where improvements can be made. Support Services to be included in this contract are technical support, phone & email support (Mon-Fri 9:00 - 17:30), annual 2 hrs remote training session (for new users/re-training), annual remote Orion Health Check and recommendation report, dedicated Account Manager, Renewal Team and Technical Teamalth and performance of those services, where improvements can be made.
Timeline
- Completed: Award published9 December 2022Current notice
- Completed: Award date22 December 2022
- Completed: Contract expiry date21 December 2024
About the buyer
Office of Gas and Electricity Markets (Ofgem) is Britain's energy regulator, a non-ministerial government department. Most goods and services are bought through Crown Commercial Service frameworks, chiefly its Energy and Economic Services and Advice agreement. Lots span gas and electricity engineering, distributed energy resources, and economic and financial advice.
Ofgem then runs a further competition or awards work directly to a supplier on the relevant lot.
Over the past 5 years, most of Ofgem's contract awards have been in business services, software and information systems, and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@office-of-gas-and-electricity-markets-ofgem.gov |
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