Victims of Crime User Satisfaction Survey Service
Details
- Supplier(s)
- Opinion Research
- Value
- £151,384.32
- Duration
- 2 years
- Topic
- Research services
- Published
- 6 July 2022
- Source
- uk:contracts_finder
Tender description
BTP conducts a monthly user satisfaction survey with victims of crime online and through telephone interviews. It measures their satisfaction with BTP interactions and feeds into the Force's Management Information. Commencement Date 1 July 2022 Expiry Date 30 June 2023 Extension Period 12 months (until maximum 30 June 2024) This edited Notice is to advise British Transport Police has exercised its right to utilise the optional extension period.
Timeline
- Completed: Award date1 July 2022
- Completed: Award published6 July 2022Current notice
- Completed: Contract expiry date30 June 2024
About the buyer
British Transport Police is the national police force for the railway network in England, Wales and Scotland, a blue light body with its own commercial services team. Train and freight operators fund its policing through Police Services Agreements overseen by the British Transport Police Authority. The Authority, a Department for Transport public body, sets priorities and allocates funding. Much of its buying runs through Crown Commercial Service frameworks such as G-Cloud.
Over the past 5 years, most of British Transport Police's contract awards have been in software and information systems, office and computing equipment and communications equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@british-transport-police.gov |
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