Expired contract

Provision of Resilience Support to the Revenues and Benefits Service of Oxford City Council Under CCS Framework RM3821 Lot 2a

Details

Buyer: Oxford City Council
Supplier(s): NEC Software Solutions UK Ltd
Value: £480,000
Duration: 4 years
Topic: Benefit services
Published: 1 July 2022
Source: uk:contracts_finder

Tender description

The Council requires the supplier to assist the Council by processing Changes of Circumstance (COC) and New Claims for Housing Benefit (HB) and Council Tax Reduction (CTR), and changes to Council Tax (CT) accounts, although it is expected that the majority of the work will be COC's for HB and CTR, including Atlas work, and changes to Student discounts/exemptions and change of address for CT accounts.

Timeline

Completed: Award date30 June 2022
Completed: Award published1 July 2022
Current notice
Completed: Contract expiry date30 June 2026

About the buyer

Oxford City Council buys goods, services and works as a local authority. The Contracts and Procurement Team runs procurement directly for the council, from quotations through to full tenders. Suppliers register free on the In-tend e-Procurement Portal to see current opportunities. Larger contracts also appear on Find a Tender, the government's high-value tendering service. Purchases above a set threshold must go through an approved framework or dynamic market. Tender routes range from a mini-competition or direct award under a framework to a full Competitive Flexible Procedure for complex projects.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Oxford City Council's contract awards have been in business services, architectural and engineering services and real estate services.

Relevant CPV codes

75310000 · Benefit services

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@oxford-city-council.gov
Commercial Director	+44 •••• ••••••	••••••••@oxford-city-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@oxford-city-council.gov
Category Lead	+44 •••• ••••••	••••••••@oxford-city-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@oxford-city-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@oxford-city-council.gov

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