Expired contract

Complaints and Feedback Case Management System

Details

Value
£300,000
Duration
3 years
Topic
Miscellaneous software package and computer systems
Published
25 April 2022

Tender description

Provision of Civica iCasework System.

Timeline

  1. Completed: Award date22 April 2022
  2. Completed: Award published25 April 2022
    Current notice
  3. Completed: Contract expiry date30 June 2025

About the buyer

Liverpool City Council procures as a local authority for the city of Liverpool, with its approach set out in a published Sustainable Procurement Strategy. Lower-value purchases are usually handled through a direct quotation rather than a full tender.

Some health and social care commissioning instead follows the Provider Selection Regime.

Over the past 5 years, most of Liverpool City Council's contract awards have been in construction work, architectural and engineering services and software and information systems.

Relevant CPV codes

  • 48900000 · Miscellaneous software package and computer systems

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Decision makers

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