Master Software and Services Agreement (IDOX)

About the buyer

North Tyneside Council delivers local services across the borough as a local authority, advertising its contract opportunities on the NEPO Portal. Suppliers register free on the portal, then register interest in a specific opportunity before submitting a questionnaire and supporting documents. A Dynamic Purchasing System lets suppliers apply at any time, with compliance checked first and mini-competitions run for individual requirements. Suppliers can opt out of individual mini-competitions without losing their place on the DPS. The Business Factory, the council's business support programme, offers workshops and one-to-one help with bids for larger contracts.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of North Tyneside Council's contract awards have been in construction materials, health and social work and construction work.