SC19065 - Mystery Shopping at HWRCs
Details
- Buyer
- Kent County Council
- Supplier(s)
- Insight6 Limited
- Value
- £160,000
- Duration
- 4 years
- Published
- 25 March 2022
- Source
- uk:procontracts
Tender description
Kent County Council (KCC) has a statutory duty as a Waste Disposal Authority (WDA) for the receipt and onward processing / disposal of Household Waste via its network of Household Waste Recycling Centres (HWRCs) across Kent. KCC required a contract for Mystery Shopping at Kent's HWRCs for a period of 36 months, with the option of an additional 12-month extension if required.
Timeline
- Completed: Award published25 March 2022Current notice
- Completed: Award date2 May 2022
- Completed: Contract expiry date31 March 2026
About the buyer
Kent County Council is the local authority for Kent, and advertises its tenders through the Kent Business Portal. Opportunities above a set value threshold appear there, and each listing carries a summary, key dates and the contract period. Suppliers register on the portal before expressing interest in an opportunity. The council follows a fully auditable process that complies with public procurement legislation. Unsuccessful bidders can request feedback on their submission once a decision is made. The Commercial Strategy for 2026 to 2028 aims to simplify procurement processes and engage Kent-based businesses, SMEs and VCSEs early.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Kent County Council's contract awards have been in construction work, health and social work and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@kent-county-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@kent-county-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@kent-county-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@kent-county-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@kent-county-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@kent-county-council.gov |
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