Expired contract

Statutory Complaint Investigations

Details

Value
£45,000
Duration
2 years
Topic
Health and social work services
Published
13 December 2021

Tender description

The procurement of external independent investigators to deal with an increase in demand with higher volumes of complaints, in order to ensure RBK can secure an investigator quickly as a priority and set up an annual agreement instead of the lower priority 'spot purchase' arrangement.

Timeline

  1. Completed: Award date1 November 2021
  2. Completed: Award published13 December 2021
    Current notice
  3. Completed: Contract expiry date31 October 2023

About the buyer

Royal Borough of Kingston upon Thames is a local authority that buys under its own Contract Regulations, using a corporate contract first wherever one covers the purchase. Every tender is advertised on the London Tenders Portal, the council's e-tendering system. Contracts above the Procurement Act 2023 thresholds also appear on Find a Tender. Lower-value work goes to written quotations, preferably from local suppliers, or to call-off from a framework agreement or dynamic purchasing system. A three-year Commercial Pipeline lists the larger procurements the council expects to run. A contracts register names the main suppliers so that potential sub-contractors can approach them directly.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Royal Borough of Kingston upon Thames's contract awards have been in transport services, architectural and engineering services and construction work.

Relevant CPV codes

  • 85000000 · Health and social work services

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