Expired contract

2022 Programme Test Automation - Test Tooling

Details

Value
£2,108,452.8
Duration
2 years
Topic
Information technology services
Published
17 November 2021

Tender description

A contract has been awarded to Business Systems (UK) Ltd for the supply, implementation and ongoing support & maintenance of an automated contact centre testing solution. The lowest stated value is the contract value excluding VAT and the awarded value is the contract value including VAT, whilst the highest stated value includes the estimated value of extension options plus VAT.

Timeline

  1. Completed: Award date1 November 2021
  2. Completed: Award published17 November 2021
    Current notice
  3. Completed: Contract expiry date31 October 2023

About the buyer

The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.

Relevant CPV codes

  • 72222300 · Information technology services

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Decision makers

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