Expired contract

Research services

Details

Value
£600,000
Duration
5 years
Topic
Research services
Published
4 March 2020

Tender description

Peabody is inviting tenders from research agencies to carry out customer feedback research. Peabody is inviting tenders from research agencies to carry out customer feedback research. The intention of this research is to provide us with insight into our customers’ experience of the services we provide. This valuable information will help inform service and product improvements.

Timeline

  1. Completed: Award date28 February 2020
  2. Completed: Award published4 March 2020
    Current notice
  3. Completed: Contract expiry date1 February 2025

About the buyer

Peabody Trust is a housing association managing homes across London and the Home Counties through a central procurement team. Contract opportunities are advertised through Delta eSourcing, Peabody's own supplier portal, where suppliers register free to view live notices. Larger notices also appear on the government's Find a Tender service. Peabody lists on ProcureCo, a marketplace connecting housing providers with suppliers before tenders go live. Framework agreements let successful suppliers take call-off contracts without a fresh tender. New suppliers pass an Alcumus pre-qualification check covering health, safety, sustainability, quality and risk management before starting any work.

£434bn was the total UK public sector procurement spend in FY 2025/26.

Over the past 5 years, most of Peabody Trust's contract awards have been in architectural and engineering services, construction work and business services.

Relevant CPV codes

  • 73110000 · Research services
  • 73210000 · Research consultancy services
  • 79300000 · Market and economic research; polling and statistics
  • 79310000 · Market research services
  • 79311400 · Economic research services

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Decision makers

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