Provision of Contact Centre Services to Support Royal Navy and Royal Air Force Recruitment
Details
- Buyer
- Ministry of Defence
- Supplier(s)
- Teleperformance Limited
- Value
- £9,722,000
- Duration
- 5 years
- Topic
- Telecommunications facilities
- Published
- 20 November 2019
- Source
- ContractsFinder
Tender description
Provision of Contact Centre Services to Support Royal Nay and Royal Air Force Recruitment
Timeline
- Completed: Award date26 September 2019
- Completed: Award published20 November 2019Current notice
- Completed: Contract expiry date4 July 2024
About the buyer
The Ministry of Defence is a ministerial department that runs its acquisition and procurement activity through a dedicated commercial function, led by the Director Commercial. Defence Equipment & Support buys, supports and supplies equipment such as jets, warships and armoured vehicles for the armed forces. Many purchasing agreements sit on the MOD Framework Library, its central list of framework routes to market.
Over the past 5 years, most of the Ministry of Defence's contract awards have been in IT services, architectural and engineering services and repair and maintenance.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ministry-of-defence.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ministry-of-defence.gov |
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