Education and training services

Tender description

The Contracting Authority (on behalf of itself and Kirklees Neighbourhood Housing ('KNH') has set up a dynamic purchasing system (DPS) for the provision of learning (which includes but is not limited to classroom learning/e-learning) which falls under the remit of our internal training provision (the services). We anticipate 5 (five) categories to be run under this DPS: Category 1: Management development; Category 2: Personal skills; Category 3: Coaching; Category 4: Outplacement support; Category 5: Ad-hoc training requirements. This area focuses on developing the skills of the general workforce in areas identified by themselves and/ or their line managers. Some of the courses which we anticipate (but are not strictly limited to) tendering under this category of the DPS are: — business writing skills, — how to handle difficult people and situations, — personal resilience skills, and — customer service skills.