Health and social work services

Tender description

The Mayor and Burgesses of the London Borough of Haringey (the “Council”) is inviting tenders for the provision of older people community navigator services in accordance with the Invitation to Tender Documents (ITT). The contracts shall run for a period of three (3) years with option to extend for 2 further periods of two (2) years each, in accordance with the Terms and conditions of the contract. This service will be a borough-wide community navigator service for older people aged 50+, delivered by a partnership of organisations under one unified contract and will be delivered from a range of community settings in eight localities within the London Borough of Haringey. Community navigators will work across the borough, from a range of settings, including libraries, community centres, sheltered housing schemes, GP practices and at local events, in eight localities which cover the whole borough. Navigators will become local experts, gathering and sharing information about local opportunities and non-service based activities and support for older people, bringing people together and supporting them to remain confident and independent in their everyday lives. Navigators will be available to all Haringey residents 50+ in person, by e-mail and telephone and will offer support to identify what a good life looks like and then enable individuals to build the skills, networks and confidence to achieve their goals. As well as universal support to all 50+ residents, navigators will offer brief interventions of approximately 2 weeks to support people to manage and move through the initial impact of significant life events. The aim of this short-term intensive support is to support people to manage acute issues that commonly lead to homelessness, hospitalisation (or re-admission) or escalation in social care need.