Expired contract

Healthwatch Service

Details

Value
£925,000
Duration
5 years
Topic
Health and social work services
Published
12 October 2018

Tender description

Stoke-on-Trent City Council wishes to commission a Healthwatch service that will: • Act as local consumer champion representing the collective voice of patients, service users, carers and the public • Support individuals to access information and advice about services • Provide or signpost people to independent advocacy if they need help to complain about NHS services • Have real influence with commissioners, providers, regulators and HealthWatch England using their knowledge of what matters to local people

Timeline

  1. Completed: Award date2 October 2018
  2. Completed: Award published12 October 2018
    Current notice
  3. Completed: Contract expiry date31 January 2024

About the buyer

Stoke-on-Trent City Council is a local authority, and its Category Management team runs procurement from the Civic Centre. Contract opportunities are listed on the council's own tender-search portal and on the government's Contracts Finder service. Pro-Contract, the Supply Stoke and Staffordshire portal, hosts contract opportunities shared across Staffordshire councils. A Commercial Pipeline gives suppliers advance notice of upcoming contracts before they are formally advertised. Every tendering procedure follows the council's own Procurement Code alongside the Procurement Act 2023. An awarded contracts directory publishes the outcome of every past tender for suppliers to review.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Stoke-on-Trent City Council's contract awards have been in construction work, architectural and engineering services and health and social work.

Relevant CPV codes

  • 85000000 · Health and social work services

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Decision makers

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