Expired contract

Financial and insurance services

Details

Supplier(s)
The Care Advice Line (TCAL)
Value
£350,000
Duration
6 years
Topic
Financial and insurance services
Published
20 August 2018

Tender description

The Council wished to commission a service that would provide tailored and personalised information and advice for Gloucestershire people who are planning, preparing, and paying for their care and support needs. This is as part of Gloucestershire County Council’s (the Council) response to meeting its duty to facilitate access to independent financial information under the Care Act 2014 (“the Care Act”). For the full ITT, including the specification, minimum requirements and tender documents please log into www.supplyingthesouthwest.org.uk The Council wished to commission a service that would provide tailored and personalised information and advice for Gloucestershire people who are planning, preparing, and paying for their care and support needs. This information and advice service will: — help people to make fully informed decisions by providing the right advice at the right time, — help people and their carers to navigate the complex care funding system, — widen choice for people by understanding how income and assets can be used flexibly to fund a range of care options, — ensure continuity of care by making sustainable and affordable financial decisions at an early stage and — help people to understand what paid for regulated financial advice is and when it might be required in addition to free information and advice sources.

Timeline

  1. Completed: Award date5 June 2018
  2. Completed: Award published20 August 2018
    Current notice
  3. Completed: Contract expiry date4 May 2024

About the buyer

Gloucestershire County Council is the county's local authority and buys goods, services and works under its own Contract Procedure Rules and the Procurement Act 2023. Frameworks are used where the rules permit, including national, collaborative and locally established agreements.

Over the past 5 years, most of Gloucestershire County Council's contract awards have been in transport services, health and social work and IT services.

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