Tenders & contracts relating to customer experience
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- Pre-tender
Published 2 days ago
Pre-Market Engagement – Provision and Implementation of Business Systems
7,000,000 GBP
Close date: 26/05/2026Tai Tarian is undertaking pre‑market engagement (PME) to gain an understanding of business systems currently available in the market, prior to finalising its requirements and procurement strategy for a future tender exercise. This PME is being conducted i...
- Pre-tender
Published a month ago
Mobile Smart Ticketing (MST)
Close date: 21/05/2026The rail industry is progressing toward digital-first ticketing to reduce cost of sale, improve customer experience, and enable flexible products such as season tickets, PAYG and a roadmap toward single and return tickets. The Mobile Smart Ticketing (MST)...
- Open
Published 13 days ago
Consultancy Services for the Review and Development of Cambridge City Council Car Parks Assets
25,000 GBPClose date: 29/05/2026Cambridge City Council invites quotations to undertake a comprehensive review of the Council’s car parking infrastructure, technology, and operational processes. The purpose of this commission is to assess the Council’s current parking services and ident...
- Open
Published 3 years ago
Bus Driver Training
100,000,000 GBPClose date: 02/10/2033To provide qualified bus drivers within the West Yorkshire region. Lot 1: The Combined Authority is seeking to contract with one training provider to deliver the following: Stage 1. An awareness raising and myth busting campaign and training programme (...
- Open
Published 13 days ago
Consultancy Services for the Review and Development of Cambridge City Council Car Parks Assets
25,000 GBPClose date: 29/05/2026Cambridge City Council invites quotations to undertake a comprehensive review of the Council's car parking infrastructure, technology, and operational processes. The purpose of this commission is to assess the Council's current parking services and identi...
- Pre-tender
Published 21 days ago
Healthy Start Prepaid Cards
14,000,000 GBPClose date: 13/05/2026The NHSBSA is a Special Health Authority and an Arm's Length Body of the Department of Health and Social Care. We provide a range of critical central services to NHS organisations (our 'clients'), NHS contractors, health bodies, patients and the public (o...
- Open
Published 21 days ago
The Provision of a Leisure Management System
1,300,000 GBPClose date: 26/05/2026The Council has a requirement to procure a modern, scalable, secure and accessible Leisure Management System (LMS) to support the delivery of leisure services across the County Borough. The system will be used by customers, staff, and administrators, and ...
- Pre-tender
Published 2 months ago
Provision of Contact Centre Technologies for Flintshire County Council
1 GBPClose date: 30/06/2026Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and enable s...
- Open
Published 5 years ago
EPoS systems (2025 - 2029)
1,800,000 GBPClose date: 05/12/2028This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...
- Open
Published 7 months ago
Provision of Training Services to the Restaurant and Hospitality Skillnet
1,300,000 EURClose date: 31/12/2030Restaurant and Hospitality Skillnet invites responses to this Call for Tenders (CFT) to establish five (5) Multi-Party DPS Agreements from suitably qualified tenderers. Applications are invited from competent entities with the relevant experience, experti...
- Pre-tender
Published 22 days ago
Port of Dover - IGNITE
Close date: 31/08/2026IGNITE is the Port of Dover's multi-year digital transformation initiative, dedicated to enhancing customer experience, improving operational efficiency, and reinforcing the port's digital infrastructure. The programme aims to support secure, data-driven,...
- Open
Published 24 days ago
Town Hall Sole Caterer
1,200,000 GBPClose date: 18/05/2026The provision of Catering Services at Oxford Town Hall (the Premises). The Caterer shall deliver high-quality, commercially competitive catering that enhances the reputation of Oxford City Council and provides an excellent customer experience across all s...
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