Tenders & contracts relating to customer experience
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Southern Housing are seeking to replace circa 44 lifts per year, split across 4 contracts.
75-80% of the work is based in London.
Circa 10% of the works will be to High Risk Buildings as defined by the Building Safety Act.
Scope of Works:
The scope of the...
• Data capture and KPI actualisation
• Technology specialists
• Academic research specialising in data validation, analytics and social value modelling
• Customer experience and engagement
• Market research
• Quality and continuous improvement
• New servi...
XC Trains Limited (XC) operates passenger rail services over those routes listed within Appendix 2 of the ITP document. XC is a unique operation in that it runs from the Southwest in England to the North of Scotland and is the most extensive rail franchis...
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First Greater Western Railway, trading as Great Western Railway (GWR), is issuing a Preliminary Market Engagement (PME) Notice to obtain market feedback in relation to an intended services for the provision of Freight Operating Company (FOC) Drivers, Pers...
XC Trains Limited (XC) operates passenger rail services over those routes listed within Appendix 2 of the ITP document. XC is a unique operation in that it runs from the Southwest in England to the North of Scotland and is the most extensive rail franchis...
Castle Point Borough Council (The Authority) is inviting suppliers to participate in market engagement for the refurbishment of Knightswick Shopping Centre in Canvey Island.
The building refurbishment works proposed will include modernising the internal ...
Hampshire and Isle of Wight Constabulary and Thames Valley Police (The Authority) are preparing a scope of requirements for the supply of a Contact Centre as a Service (CCaaS) platform to serve the needs of the Contact Management department that services ...
The Council has a requirement to procure a modern, scalable, secure and accessible Leisure Management System (LMS) to support the delivery of leisure services across the County Borough. The system will be used by customers, staff, and administrators, and ...
Adult Education training provision that is accessible to all West Yorkshire residents.
These contracts will deliver training provision that responds to individuals as set out in the West Yorkshire AEB Funding and Performance Management Rules and will enco...
Taff are seeking to upgrade its current telecoms solution to a more advanced solution as a strategic move that aligns with our goals of enhancing efficiency, improving customer experience, and driving down costs.
Taff currently has a traditional IP telep...
Denbighshire County Council (The Authority) are looking to engage with the market in relation to a comprehensive digital solution/s to support and enhance its waste management operations. The Authority is looking for solutions to include Customer Interact...
This DPS establishment is to select qualified suppliers to provide EPoS systems which include Software, Hardware, Applications and associated services. The DPS has 4 lotsLot 1 Retail EPoS systemLot 2 Restaurant EPoS systemLot 3 Self-Serve EPoS system whic...
We highlight data on buying trends and current opportunities for suppliers to get involved in with various central, local and third party government organisations. Browse them below: